Info

Shipping

Free shipping on orders over 250 USD.

Orders over 500 USD will be shipped with a signature required.

REFUNDS\EXCHANGES

We do not offer refunds at this time.

We will happily accept exchanges of full-priced merchandise within seven days of purchase.

Customers are responsible for all shipping expenses.

Sale items are final sale.

Please email hello@haq-ni.com for information regarding exchanges.

Pre-Orders

Pre-ordered items require 100% deposit.

Shipping date is noted in the item description and may be subject to change.

Items will be shipped out upon availability.

There are no refunds on pre-ordered items. Pre-ordered items will only be exchanged within seven days of receiving the item.

Customs Policy

Customer is responsible for customs charges for all international orders.

If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund.